Shipping policy
Shipping Policy – Enero Supply & Design
Thank you for shopping with Enero Supply & Design. We strive to process and ship orders quickly and reliably so your products arrive safely and on time.
Order Processing
All orders are processed within 1 business day (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.
Shipping Carriers
We ship orders using trusted carriers including:
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United States Postal Service (USPS)
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United Parcel Service (UPS)
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FedEx
The carrier used for your shipment will depend on the product size, weight, destination, and the shipping method selected at checkout.
Shipping Rates
Shipping costs are calculated at checkout or based on the flat-rate shipping options shown during purchase. Any promotional offers such as free shipping thresholds will be displayed on the website when applicable.
Delivery Time
Delivery times vary depending on the carrier and shipping method selected. Most domestic orders arrive within 3–7 business days after shipment.
Please note that delivery timelines provided by carriers are estimates and not guaranteed.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Enero Supply & Design is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your tracking information shows your package has been delayed, lost, or delivered but cannot be located, please contact us and we will work with the carrier to investigate the issue.
Contact
If you have any questions about shipping or your order, please contact us through the website contact form or via email.
We appreciate your business and look forward to serving you.